At CustoMyMahjong, we are committed to going above and beyond to guarantee our all customers a satisfying shopping experience, and we’ll be more than happy to do the same for you. Read some of our favorite customer stories below.
Great customer service rendered by the team and it makes for a wonderful gift
Had a unexpected superior service from Agnes! Fast, responsive, understanding, and she is very patience as well anwering all my repeated queries and help expediate my order. My family loved it when received the final product 😍.. Money well spent and no regret. I will def recommend to all my friends and relatives. Wish Customy MJ & Agnes prosperity and success future.
Ordering and getting my design across was quick as the team was so responsive! Absolutely love the box design they came up with within a short period of time too. Very fortunate to receive it ahead of the committed time and it made me so happy to receive it true to the design. 10/10 will recommend!
Great customer service, Great response rate. Order fulfilled and they were willing to help with creativity and ideas. Prompt delivery and willing to be flexible when I had to change my delivery date. The product outcome was excellent as well. The customisation was brilliantly done. I’m very pleased
It was a great experience… they provided us with lots of references so we can decide on the final design!
They were super on task and was able to expedite the order. They understood the requirements and was able to get the design out efficiently. Finally, they went over and beyond in rearranging the delivery date.
I really appreciate the meaningful service Customy Mahjong has rendered us. My sisters & I are grateful for their patience & dedication to helping us create a personalized mahjong set, close to our hearts, for our mum’s 70th birthday. Mum is elated with her gift.
Everything was smooth sailing and the final product was gorgeous. Service was awesome, will give advices if the design doesn’t work out.
Agnes was so nice to assist me through before purchase and after. Told her about my case and she expedited for me the mahjong tiles and it arrived in within a month! She was really nice to update me through the process and was patient with me. Thank you Agnes 😁
The tiles were also really nice, all engraved and packed nicely! Really happy with it 👍🏽
I'm not a mahjong person and of course confused with the ordering. With great help from Agnes who patiently explained to me on the details and processing steps that help me to decide on my order. Of course with her close followups too. Upon receiving the set yesterday, indeed my family was truly impressed with the final product. It was excellent and beautifully made. Definitely will be a great gift to those mahjong lovers out there.
Once again, thanks Agnes and team. Much appreciated
fussfree experience, strong recommend!
very happy! thanks for accommodating our requests ¨̮
Mahjong tiles was great, the engraving was good and customer service was prompt to reply if anything
Wonderful experience having 100% freedom in the customisation of the mahjong chips:)
Customer oriented with good quality product!
It was very to communicate, and there were plenty of customisation options. We loved the final product!
they were very patient with showing us the designs / tiles to choose from. strongly recommend to everyone for a customised gift for mahjong lovers!
Agnes was very helpful and quick with her replies! Mahjong tiles and chips look great!
Very prompt replies and great service! Kept changing the design but they were patient. Quality of the box, tiles, chips were of good quality too
My experience with Customy Mahjong was nothing but amazing. It was a smooth experience from start to finish. I wanted a custom set for my friends birthday and they worked with my design. The product came out amazing and is perfect. If you want to give a special gift for someone, I highly recommend getting a set from them, you will not be disappointed!
Very responsive and service is awesome!
It was a breeze. Exceeds expectation and even arrived earlier than said time.
It’s damn efficient! Despite the long waiting duration, but it’s understandable due to the customisation difficulties. They’re able to give an accurate estimate completion date! I was expecting it to have some delays due to PH and all, but nope! They’re still able to produce it. And the delivery is more efficient! Literally the next day will be delivered ! And they are very nice during the discussion on the customisation!