For questions on our Shipping Rates out of Singapore.
do you do engraving or UV printing (sticker)?
what is included in the package?
what are the different type of tiles and color options?
How to go about ordering?
Can i order the same design of what you did before?
We does both! But all of the designs you seen on our portfolio are all engraving because we don't recommend using UV printing (sticker) on the tiles. Engraving last forever as long as you don't use sharp object trying to peel off the ink from the tile. UV printing (sticker) peels off overtime if in touch with water (sweaty hands) or constant rubbing against the back of the tile. So, engraving is the best!
Basic Package includes customization on the back of 148 tiles, customized Mahjong Case & Customized Animal Tiles (Optional). For more information, visit Our Services for more detailed breakdown of inclusion in the package.
There are 3 different types of tiles option.
1) Solid Colored Tiles - Comes in White, Pink, Red, Black
2) Glitter Tiles - Comes in Gold, Pink, Green, Purple, Blue, Silver, Black, Red
3) Full Black Solid Tiles - The back and the playing side of the tile is in Black
First, let us know the theme you're interested to customize on the tile. We will do the proposal of the design.
Next, you choose one of the design out of the designs we proposed to you.
Then, we will photo-montage the design onto the tiles option for you to choose the tiles type and the color options.
Lastly, 50% down-payment is required before we start proposing the customized Mahjong case design and the customized animal tiles. (Optional).
We don't recommend new customer(s) to order an existing design of what we did before. We recommend all our customers to own a unique set by themselves - and that's what you're paying for anyway! :)
How long does it take to receive my order?
Do you ship to countries other than singapore?
The process lead time include creative conceptualising, personalised designing and quality production. The whole process lead time is approximately 1 month but usually less than that. Do let us know when you need the set by and we will access the complexity to advice the possibility to expedite the order.
Yes, we do! However, overseas customers will have to bare for shipping charges. We uses Singapore Post International Mail for delivery.
If your country is not listed above, please check with us again.